Get to know the people who'll help you create unforgettable experiences on the River Thames...

team compass

Kirsten Belham

Sales & Operations Manager

As TLC's Sales and Operations Manager, I oversee the day-to-day running of the Events Management Team, all of whom you can get to know better on this page.

I have been at TLC for the past eight years, following on from another eight years working in catering as an Events Manager. We know how important every event is for every one of our clients, so we work tirelessly to ensure all charterers have a thoroughly enjoyable experience with us throughout. A personal highlight in my time here was being part of the planning team for the Queen's Diamond Jubilee celebrations on the River Thames in 2012, which was a tremendous honour - and very exciting!

Please note that Kirsten is currently on maternity leave and will be returning to the team in late 2017.

Claudia Underwood

Assistant Sales & Marketing Manager

I work within the Events Management Team, helping to manage enquiries through the whole booking process and ensuring the client is always completely happy with their event on board.

I first started working for TLC in 2010, before moving on to similar roles elsewhere in the events industry. However, after a couple of years away, I was drawn back to the Thames and returned to TLC in 2016. I now also assist with the Marketing Team, organising internal promotional events such as our Wedding Showcase and corporate networking events.

I really enjoy helping to plan and produce the vast array of events we arrange across the TLC fleet. We have a lot of repeat clients, which is a testament to their time with us - it's fantastic to work up such great relationships with clients.

Louisa Stone

Senior Event Sales Coordinator

I've worked in the events industry for over six years and joined TLC in 2013. In that time, I've organised over 650 events to date - everything from wedding and birthday celebrations to corporate events, product launches and much more!

My day-to-day revolves around the journey of an event, from responding to the initial enquiry, conducting viewings and menu tastings, and collating final details ready for the day itself.

Building relationships with a client is extremely important to me, so that I am able to get an understanding of their vision and requirements for their event. We arrange an incredible variety of events at TLC, matching each individual client with the most suitable vessel and arrangements based on many factors. Seeing their happiness as their vision becomes a reality is always very rewarding.

Please note that Louisa is currently on maternity leave and will be returning to the team in autumn 2018.

Plamena Stancheva

Sales & Events Coordinator

As Sales and Events Coordinator, I work to effectively plan clients' special events and celebrations. My background includes a Hospitality Management with Tourism degree, as well as four years' experience within the food and beverage industry and two further years as a restaurant manager for a boutique hotel group.

This experience in hospitality gives me a fantastic understanding of all clients' needs in both the build-up and event day itself, ensuring your time on the Thames is every bit as exceptional as you wish it to be.

Lucy Wade

Event Sales Coordinator

I've worked in events in central London venues for over six years, helping a variety of clients from all different industries create an event that's perfect for them - ranging from small board meetings to large conferences for over 600 people, as well as seasonal parties and more.

I've joined to help clients with the entire lifecycle of their event - beginning with your initial enquiry, right through to the end of your successful charter on the River Thames. I have joined several charters on the river to experience events from the client's point of view, and I'm always amazed by the sights and services guests receive on board. I can't wait to help you start planning your unforgettable time on the Thames.

Rachel Wilkins

Event Sales Coordinator

I joined the TLC team from a country house venue managed by a London catering company, where I focused on coordinating corporate events, activity days and weddings - one of which included a rather unique medieval banquet! Prior to this I spent three years organising art fairs and exhibitions for an artist and gallery owner.

I take a keen interest in the catering side of event planning, having spent time as an award-winning chef in Brighton. It was also in this role I began to develop my wine skills, learning and gaining qualifications through the Wine and Spirit Education Trust. It's really exciting seeing clients' concepts become a reality and I look forward to helping you make your event on the Thames a really special one.

Lucy Gow

Assistant Events Coordinator

I joined TLC as part of my placement year from Bournemouth University, where I am studying Events Management.

The prospect of having the ability to create something unique and special for each client is something I've always loved and been really excited about. It's why my role at TLC is a perfect fit; assisting enquirers from their first call and with every arrangement they require on board thereafter. I can't wait to start helping you plan your event.