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'The evening was outstanding!!!! The service on the boat was fantastic. Needless to say the piece de resistance was the opening of Tower Bridge. Everybody loved it, especially our overseas guests.'
- BARBARA MASON, LSE
more testimonials 
Terms and Conditions
THAMES LUXURY CHARTERS LIMITED ("the Company")
"DIXIE QUEEN" / "ELIZABETHAN" / "GOLDEN SALAMANDER"
/ "THE EDWARDIAN" / "SWIFT"
TERMS AND CONDITIONS OF BOOKING These conditions and those on the Booking Form
overleaf govern the hiring by the Hirer upon the River Thames, London of the
vessels "Dixie Queen" / "Elizabethan" / "Golden Salamander"
/ "Edwardian" / "Swift" from Thames Luxury Charters Limited ("the Company")
on the date and for the period and function specified overleaf. These conditions
supersede all previous conditions and shall apply to all hiring of the vessel
and may only be altered upon the written agreement of the Hirer and a Director
of the Company.
No booking can be confirmed until a completed and signed copy of the Booking
Form (overleaf) indicating acceptance of these Terms and Conditions has been
received and accepted by a Director of the Company. All bookings, with agreed
prices, will be confirmed to the Hirer by the Company in writing.
Any
person named on the Booking Form as Hirer shall be considered the Hirer and
shall be bound by these Terms and Conditions and shall be liable for all charges
made by the Company. Where two or more persons are named they shall each be
considered the Hirer and shall be jointly and severally liable under these Conditions.
The
Hirer is required to pay a deposit of 50% (Elizabethan/Dixie Queen/Swift) 25% (Golden
Salamander) of the boat hire and pier due charges (the latter if applicable)
to confirm the booking ("the Deposit") in the sum shown overleaf,
such payment to be made within fourteen days of receipt by the Hirer of these
Terms and Conditions.
Fourteen
days prior to the date of the function the Hirer shall notify the Company of
the minimum number of expected guests. A balanced invoice based on that
figure will then be raised for payment by return and such balance must be paid
prior to the date of the function or the Company may immediately cancel the
booking and retain the Deposit as an agreed level of compensation for such cancellation.
The
final number of guests attending the function must be confirmed to the Company
in writing within 72 hours prior to the date of the function and this is the
final number that will be charged.
If
the Deposit (boat hire) is not paid to the Company within fourteen days after
the date of the receipt by the Hirer of these Terms and Conditions then the
Company may immediately cancel the booking.
The
Hirer undertakes to pay the Company all other sums due to the Company in respect
of the function within seven days of receiving an invoice from the Company in
respect of such sums.
If
the invoice is not paid in accordance with sub-clause 3(e) above, the Company
will charge interest on the balance due at the rate of one per cent (1%) per
month from the date of the invoice until the date of payment before or after
judgement.
At
the time of booking the Hirer shall state in the Booking Form overleaf as accurately
as possible the number of persons expected to attend the function.
If
the Hirer has cause to cancel the event the Deposit is not refundable in whole
or in part and the Hirer agrees the Deposit may be retained by the Company as
an agreed level of compensation for such cancellation. Should the cancellation
occur within 42 days of the date of the function then the Hirer will be liable
to pay to the Company the balance of the charter cost if the vessel cannot be
re-let. Additionally the Hirer will be liable to 50% of the cost of any contracted
artistes or attractions booked, on their behalf, by the company. Should the
cancellation occur less than 72 hours before the date of the function then the
Hirer will be liable to pay to the Company all catering and other costs incurred.
The
nature of the function shall be notified to the Company at the time of booking
and the Company may in its absolute discretion and without giving any reason
refuse to let the vessel to the Hirer.
Nothing
shall be affixed to any part of the vessel by the Hirer or any guest by any
means whatsoever without prior consent of the Company.
Basic
initial charges are as specified in the accompanying Menus & Tariffs booklet.
However, wines, spirits, beers and other beverages will be charged as taken
and are available on board the vessel at fixed prices (the Hirer will be asked
and is obliged to sign for any items on account at the end of the function).
The Hirer is not permitted to take on board the vessel any beverages or food
for use during the hiring, unless by prior written arrangement. All beverages
brought on board, by arrangement or otherwise, shall be subject to a corkage
charge.
The
Hirer must not allow his party to board the vessel until fifteen minutes prior
to the Embarkation time.
The
Embarkation time/Embarkation point and Disembarkation time/Disembarkation point
are not guaranteed by the Company which will use its reasonable endeavours to
comply therewith.
The
Company reserves the right to substitute another vessel (of a similar capacity)
and, if necessary, for reasons beyond its control, to cancel the booking, but
the Company will not in such circumstances be liable for any expenses incurred
by the Hirer due to such substitution or cancellation.
The
Hirer agrees to reimburse the Company for any additional expense for cleaning
or repairs as a result of the use or misuse of the vessel by the Hirer or any
guests before, during or after the function.
No
liability will attach to the Company in respect of any loss or damage to the
Hirer or any guest or for anything brought onto the vessel by any such person,
save loss or damage due to the negligence of the Company. The Company carries
a £20 million third party liability cover.
The
Hirer will be responsible for all loss of or damage to property upon or brought
onto the vessel and for any injury to any person or thing caused by or in consequence
of any act or omission on the part of the Hirer its agents or servants and/or
any guest and the Hirer will keep the Company indemnified in respect of any
such loss damage or injury.
No
animal or birds may be brought upon the vessel without the written permission
of the Company.
If
the Hirer has any comments during the function the Captain or Function Manager
will be happy to discuss these with the Hirer at the time. Any complaints must
be notified to either the Captain and/or Function manager at the time of the
Hire and then restated in writing to the Office no later than 3 days after the
Hire. Failure to comply with this request will indemnify the Company from the
payment of any compensation.
During
the Hire, the vessel will remain under complete control of the Captain and/or
crew as provided by the Company. If for weather, tide or other reasons the Captain
considers it necessary to vary the scheduled trip, his decision will be final.
The Captain will endeavour to bring the vessel alongside 15 minutes before the
times stated on the booking form to facilitate the embarkation and disembarkation
but Condition 10 above should be noted.
All prices are subject to change without notification.